Our promise to you
The reliability, security, and support you need. When you need it.
Customer first
We get to know our clients and their environments inside out, so we can spot and fix issues fast.
Secure & compliant
Security is at the heart of our services. We’re ISO27001, ISO9001 and Cyber Essentials Plus accredited.
24/7 availability
Always-on, global support across 3 locations. UK-based field services team providing on-site support.
Guaranteed performance
Detailed SLAs and written guarantees provide comprehensive coverage. With flexibility to scale and adapt.
Save money
Reduce recruitment, training and infrastructure costs. Maximise ROI from your technology investments.
Microsoft experts
Award-winning Microsoft partner. 1 of 7 partners to hold all security accreditations + Verified Managed XDR status.
Proactive monitoring
Prevent issues before they happen with 24/7 monitoring and technology improvement roadmaps.
UK-based manager
Accessible service delivery managers work tirelessly to ensure your requirements are fully met.
A platform for greatness
Available services
There’s no one-size-fits-all approach to IT support.
Our comprehensive range of managed services can be tailored to your requirements. Supporting what you have in place and plugging critical gaps.
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24/7 support backed up with UK-based field engineers, nominated service delivery managers, and our award winning ITIL aligned service desk.
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Optimise your Microsoft technology investments, control spend, and improve availability and security.
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From wireless to the edge, gain support and security for networks globally. Available for all major vendors with cloud connect integration and SDN.
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Regulation compliant, air-gapped backup. Fully encrypted to support your security and availability DR requirements.
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End-to-end mobile device management services for seamless device provisioning, mobile threat defence, security updates, management of mobile airtime and tariffs, and secure and environmentally sustainable decommissioning.
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UK-based security operations centre offering extended threat detection and response capabilities, and proactive monitoring.
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Get the best ROI from your technology deployments. Ongoing technical support and optimisation advice from our expert support analysts.
Our people
Customer first line support
Our technical team is experienced and highly accredited, but our people also believe in providing great customer experiences.
They’ll get to know your business, build strong relationships with you and your team, and deliver proactive support.
- Global team with over 15 years’ experience.
- Accustomed to working for highly regulated clients.
- Nominated UK-based service delivery managers.
IT’s all under control with Kocho
Our IT Support services help you:
Control costs
Remove the high costs of maintaining an in-house IT team and supporting infrastructure.
Maintain quality
Inherit skilled IT specialists that consistently deliver service quality and meet performance standards.
Remove security risks
Keep pace with evolving threats and successfully navigate complex industry regulations.
Work efficiently
Support that scales and adapts to your needs. And removes costly, day-to-day IT tasks for your team.
Let's talk
Looking for stress-free IT?
Book a free Discovery Call today.
Find out how our services deliver peace of mind by helping you:
- Reduce operational costs
- Free up critical resources
- Keep everything running smoothly
- Improve security and protection
Case studies
Who we've helped
