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How to add Kocho to your email client’s safe senders’ list

Outlook for Office 365; Outlook 2019, 2016 and 2013

Method 1

Step 1: Select the email in your inbox.

Step 2: Highlight the ‘Home’ tab.

Step 3: Navigate to the ‘Junk’ option on your ribbon.

Step 4: Click the drop down.

Step 5: Select ‘Never Block Sender’s Domain (’.

Method 2

Step 1-4: Same as above.

Step 5: Select ‘Junk E-mail Options…’.

Step 6: In the ‘Junk E-mail Options…’ pop-up box, select the tab ‘Safe Senders’.

Step 7: Select ‘Add…’.

Step 8: Enter in the ‘Add address or domain’ pop up.

Step 9: Click OK to close the ‘Add address or domain’ pop up.

Step 10: Click OK to close the ‘Junk Email Options’ pop up.

Office 2010 and 2007 (differences to above method)

In Office 2010, you will find the ‘Junk’ options within the ‘Delete’ group. Otherwise the same instructions apply.

In Office 2007, you will need to click ‘Options’ in the ‘Tools’ menu and navigate to the ‘Preferences’ tab.


From your Gmail inbox:

Step 1: In the search box at the top of the window, select the drop down arrow.

Step 2: In the ‘From’ field, enter

Step 3: Select ‘Create filter’ at the bottom of the drop down.

Step 4: Select / tick ‘Never send it to SPAM’.

Step 5: Click ‘Create filter’.

With the email open:

Step 1: Click the ellipsis in the top right hand corner.

Step 2: Select ‘Add to Safe senders’.

Step 3: Click ‘OK’ to confirm.

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