What we do

Business Transformation services

Maximise your tech project success by grasping business and user needs, securing buy-in, and driving digital transformation triumph.

Wide angle shot of two people in canoe paddling away

Want to feel the full benefit of your technology investment? The answer lies in prioritising people.

While advanced technology enhances security, efficiency, and customer satisfaction, your workforce is essential for unlocking its potential.

Our service places people at your initiative’s core, fostering purpose and commitment.

This approach ensures profound project understanding and success from all sectors of the business.

Through this approach, we guarantee that your endeavours are not just technologically advanced, but also deeply impactful and triumphant.

You’ll benefit from:

Elevated organisational security
Enhanced employee productivity
Heightened customer happiness

Fed up with failed business transformation projects?

Most people love new technology – but many hate change. Achieving true transformation is a tricky business, frequently frustrated by common pitfalls.

Your challenges:

Strategic disconnect

Projects are shaped by strategy alone – there’s little consideration of end user needs.

Skills gap

You don’t have the capacity inhouse to deliver, support, and enable change.

Poor buy-in

The overall business value isn’t clear, so there’s no support from influential stakeholders.

Commitment

Users fear the change, feel unsupported, and aren’t getting answers to ‘what’s in it for me?’.

Questions?

Our experts are here to help. Start your journey to a great technology project.

We’re here to help you transform your business. Get in touch today to find out how.

Our Business Transformation services:

Identify and remove blockers
Gain buy-in and support from users
Deliver a successful ROI

Initiatives with excellent change management are 6x more likely to meet objectives than those with poor change management.

Prosci, ‘Why Change Management’

Make your organisation a change champion

As an award-winning Microsoft partner with a reputation for helping clients adopt a broad range of Microsoft 365 solutions, Kocho is ideally placed to help you achieve your transformation goals.

You’ll benefit from:

Effective planning

Understand the impact for users, identify blockers, and allocate appropriate resources.

Senior-level support

Gain buy-in from key stakeholders, with senior-level sponsorship helping to overcome resistance.

Educated users

Easily communicate new ways of working, with ongoing training and support facilities.

Full ROI

Ensure your project delivers overall business improvement – not just IT improvement.

Companies with effective Change Management practices are 3.5 times more likely to outperform industry peers.

Forbes

Want to gain a competitive advantage?

Chart a roadmap to successful change

Our Business Transformation Services put people at the centre of your project – optimising processes, driving efficiencies, and improving automation so you can deliver real business value.

Our services take care of:

Project discovery

Ensure you start with a clear roadmap – get your key stakeholders on board, understand your challenges, and scope out your business and technical requirements.

Change readiness and risk analysis

Understand your organisation’s readiness for change and how you can overcome resistance. Reduce the impact on your end users and deliver successful outcomes.

Business process improvement

Develop new and improved ways of working, understand how your new solution will impact wider business processes – and ensure everything’s documented!

Change management

Prepare, manage, and reinforce the change using a robust change management process that engages your key stakeholders.

Technology adoption

Execute change management plans and support users through the change via training and expert events.

Virtual change office

Outsource your entire change management team and processes to Kocho.

[Kocho has] greatly increased the pace at which we've been able to adopt new technologies, both in terms of deployment and business transformation services.

Jonathan James

Security Officer, Welsh Water