Reshaping privileged identity in a global legal environment
Learn how Kocho helped a global law firm reshape privileged identity with Microsoft Entra. Delivering automation, visibility, and audit-ready governance across 7,000+ accounts.
Turning privileged identity risk into operational strength
A leading global law firm, trusted with highly sensitive client data and bound by stringent regulatory expectations, knew that privileged access couldn’t be left to chance.
With thousands of accounts spanning both cloud and on-premises systems, the firm identified both a critical challenge and a key opportunity:
- Simplify complexity
- Eliminate manual overhead
- Bring consistency to one of the highest-risk areas of identity
Partnering with Kocho, the organisation implemented a Microsoft Entra ID–based solution that automated privileged identity management across more than 7,000 accounts.
The result was full lifecycle control, audit-ready visibility, and a governance model that strengthened both compliance assurance and client trust.
The risk of privilege at scale
With operations spanning multiple environments, the firm’s established processes for privileged access had naturally grown complex. Admin accounts were provisioned manually, standing privileges were difficult to track, and producing audit evidence required significant time and effort.
To continue meeting client expectations and evolving regulatory demands, the firm sought a scalable and modernised approach that could unify privileged identity management across cloud and legacy systems.
From manual effort to policy-driven control
Kocho partnered with the firm to design and implement a Microsoft-first solution, blending Entra ID Governance, Entra Privileged Identity Management (PIM), and Logic Apps automation.
Key steps included:
Tackling hybrid complexity head-on
The solution addressed the inherent complexity of a hybrid environment while minimising disruption.
Partnering with the client, Kocho delivered:
- Unified governance across cloud and on-premises systems
- Automated approval workflows to reduce administrative burden
- Real-time dashboards to give compliance teams clarity and confidence
- Standardised policies to ensure consistent enforcement across the estate
Visible wins, lasting assurance
Immediate improvements:
- Faster, automated provisioning reduced effort for IT teams
- Just-in-time access significantly reduced standing privileges
- Enhanced visibility and reporting supported quicker, smoother audits
Long-term impact:
- Privileged access lifecycles now fully automated and aligned to least-privilege principles
- Governance model scalable across international operations
- A repeatable framework established for future identity initiatives
From risk to long-term strength
With Kocho’s support, the firm has redefined privileged access as a source of assurance rather than complexity. Every account now has clear ownership, a defined purpose, and a structured expiry. Clear indicators that offer confidence to regulators and clients alike.
By adopting a Microsoft-native approach, the organisation strengthened alignment to Microsoft’s Zero Trust strategy and created a sustainable model for continued growth.
What was once an area of administrative overhead has become a showcase of good governance and operational excellence.
A clear pathway
Book your Entra ID Discovery & Roadmapping Workshop
Understand how to achieve more efficient, secure, and cost-effective identity and access management.
This is your opportunity to:
- Understand the gaps and challenges costing your organisation time and money.
- Gain a strategy that aligns identity management with your long-term business goals.
- Design an affordable solution that mitigates security risks and improves user experiences.
