Event

Secure AI adoption in social housing and local government

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Date

  • 10 November 2026
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Time

  • 10:00 – 14:00
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Location

Holborn,

London

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Spaces

8

Move beyond AI experimentation without losing control of your data, decisions or public trust.

AI has the potential to transform how housing associations and local authorities support tenant services, streamline operations and make better use of limited resources.

However, moving from isolated experiments to organisation-wide adoption raises important questions around accountability, data protection, security, human oversight and governance. This roundtable will explore how organisations can adopt AI with confidence while balancing innovation, trust and control.

We’ll explore:

  • Using AI to improve tenant services and operational efficiency

  • Moving successful pilots into everyday operations

  • Managing accountability, oversight and trust

  • Protecting resident data with strong security foundations

  • Learning from peers across housing and local government

What you’ll takeaway:

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A clearer view of where AI could deliver practical value for your organisation

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Insight into how peers are approaching adoption, governance and accountability

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A better understanding of the data, identity and security foundations AI depends on

Practical principles for balancing innovation with oversight and regulatory obligations

A framework for assessing readiness and prioritising your next steps

Agenda

  • What AI agents are emerging across organisations; opportunities (art of the possible) to improve resident experience, colleague productivity and operational efficiency. Lessons to learn from early adoption.

  • Pair up to discuss and playback to facilitator. Insight into the common barriers, risks and considerations associated with scaling AI initiatives.

  • Gain a greater understanding of the governance principles required to support sustainable and secure AI adoption. Practical perspectives on creating appropriate guardrails without limiting innovation.

  • Opportunity to benchmark thinking against peers and identify common approaches emerging across the sector.

  • Clear actions and considerations that attendees can take back into their organisations.

Join senior technology and transformation leaders from across housing and local government for a focused, invitation-only discussion with experts from Kocho and Microsoft.

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Speakers

Presenter

Mark Warnes

Architect | Kocho

Mark is Kocho’s Architect for Enterprise Mobility and Security. He helps to increase our clients’ security posture using the Microsoft 365 and Azure suite of security and compliance technologies.

Presenter

Mary Kavanagh

AI Workforce Lead, SME&C UK&I | Microsoft

Mary helps organisations adopt Microsoft 365 Copilot and AI agents to transform the way their people work. She partners with customers and the partner ecosystem to turn AI ambition into measurable business outcomes, with a particular focus on driving adoption and value at scale.

Presenter

Alvin Singh Khadaroo

CyberSecurity Solutions Engineer (SMEC UK&I) | Microsoft

Alvin Khadaroo works with organisations across the UK and Ireland to help them navigate their security, compliance and AI journeys. He is passionate about helping customers solve real-world challenges, whether that is protecting data, strengthening cyber resilience, or adopting AI securely and responsibly.